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¿Tu chatbot realmente tiene inteligencia artificial o solo repite lo que alguien programó?

Does Your Chatbot Really Use Artificial Intelligence or Just Repeat What It Was Programmed To Say?

This article explores the difference between chatbots that truly use artificial intelligence and those that merely operate on scripted rules. It explains how to identify real AI capabilities like natural language processing, machine learning, and adaptive behavior. It also highlights common red flags in pseudo-AI chatbots and outlines practical recommendations and use cases for implementing a truly intelligent conversational solution.
— Wilber Lara
Tagged: Automatización Consultoría de Software Inteligencia Artificial Transformación digital
Explora los tipos de inteligencia artificial en los CRM y cómo transforman tu negocio, mejorando la experiencia del cliente y optimizando los procesos operativos.

Types of Artificial Intelligence Used in CRMs to Transform Your Business

Discover how artificial intelligence in CRMs streamlines customer service, personalizes marketing, and enhances efficiency in sales and operations.

— Wilber Lara
Tagged: Automatización Consultoría de Software Inteligencia Artificial Transformación digital Zoho CRM